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التاريخ : 20
10 2008
Drydocks World- Dubai Real Estate
Department awarded ISO 9001:2000 Certification
Dubai, UAE, 20th
October, 2008 (ME
NewsWire) -
The Real Estate Department of
Drydocks World- Dubai has been awarded the ISO 9001:2000
Certification, following the implementation of quality
procedures ensuring continuous application of quality
management system.
The certification recognises
the efforts of Drydocks World- Dubai,
the ship
repair, conversion and building subsidiary of
Dubai World, in
applying highest international quality standards to maintain
prime performance level.
The Real Estate Department
team was
felicitated at a
ceremony held recently at the company’s premises in the
presence of
Hamad Al
Maghrabi, Director, Shiplift, members of Business Excellence
Centre and other departments of the Drydocks World- Dubai.
Commenting on the
achievement, Salah Saif Bin Dhaen Al Falasi – Divisional
Manager, Real Estate, said: “While setting plans to develop
our customer services, the Real Estate Department carefully
considered the importance of gaining customers’ trust by
providing them with best possible services regarding prices,
promptness and quality. Our staff underwent training courses
to familiarise themselves with all the modern developments
in this field.”
Ayoub Abdulla Ahmed –
Manager, Real Estate, said: “The ISO 9001:2000
Certification will help us improve the management system in
order to achieve higher quality standards and to organise
our operations so as to get maximum benefits from our
resources. This will certainly help improve the company’s
overall performance quality.”
One of the most important
benefits from ISO 9001:2000 Certification is that it will
boost customer satisfaction. It will also attract new
clients, improve productivity, cost-effectiveness and
enhance Drydocks World-Dubai’s competitive edge.
The initial principles of
quality management system were established more than three
years ago as a preparation for the next step. The Real
Estate Department team comprising Tahera Malik, Asma Al
Mehairi, Nisha Thomas, Ahmed Hussain, and Khalid Al Ali have
put in extraordinary efforts and dedication in the project –
be it taking part in “Kaizen” workshops or undergoing
rigorous training courses. The department implemented the
project through various stages supported by an intensive
quality awareness programme. The team participated in
developing quality procedures on core work activities with
more emphasis on customer management.
The Real Estate team
received an award from the Suggestions and Rewards Scheme
and certificate of appreciation from the Business Excellence
Center of Dubai World, earlier this year.
Drydocks World – Dubai,
which celebrated its Silver Jubilee earlier this year,
was
established with the merger of Jadaf Shipbuilding and Dubai
Drydocks. Jadaf serves smaller vessel owners, while Dubai
Drydocks, with one of the largest repair yards in the world,
focuses on the upper end of the market. The company also won
the Ship Repair/Shipyard Award at the recently held sixth
annual
Seatrade Middle East and Indian Subcontinent Awards
ceremony.
*Source:
ME NewsWire
*You can view this
release online and download images at:
http://www.me-newswire.com/content/view/318/lang,en/
Contact:
Sanaa Maadad
Manager, Media
Department
Dubai World
Mobile :+971 50 5522610
Email:
sana.maadad@dubaiworld.ae
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